ITIT Certified Professional - ITITCPTM

ITITCPTM leads the candidate to be a certified member of ITIT Community to learn ITIT in a practical and detailed way. This certification will help individuals to demonstrate their expertise, involvement and gen in the field of ITIT. This credentials will help you to attest and justify your competency in Service management and delivery.

The Knowledge of ITIT

  • Provides directions to design, source, and manage services in a business value chain-based framework called the IT Value Chain.
  • Enables insight for fast and responsive improvement and an increased focus on organizational results.
  • Presents underlying Reference Architecture through which this complexity can be managed, and more productive Operating Models can be designed and implemented.
  • Prescribes a reference point for organisations to anchor on when adapting to large-scale change in their IT environment, without the need to re-architect the entire IT landscape.
  • Implementation of best practices specified in ITIT enables you to successfully Achieve
    • Reduced Support Cost
    • Increase in incidents fixed in first call
    • Increased value from Service portfolio
    • Reduction in cycle time and changes
    • Increased success rate of changes
    • Reduction in Risk from unplanned and late changes

Answers to all your questions

The training on the credentials will answer all the questions and will clarify all the doubts of individuals below:

  • 1.What are their roles and responsibilities as an ITIT implementation specialist in their organization?
  • 2.What value addition will be done by achieving this credential?
  • 3.How to manage the resources, services, processes and changes successfully?
  • 4.What are the domains in which we should prepare ourselves?
  • 5.How learning ITIT can improve our competency?
  • 6.What will be the key areas that we should be focusing upon while learning ITIT?
  • 7.Any recommendations based upon your experience that can add value to bring about stronger alignment between IT and the business, improved service delivery and customer satisfaction.
  • 8.What are the skills that I should possess in ITIT skills to successfully handle better management of risks and service disruptions or failures?
  • 9.How to attain More stable service environment to support constant business change
  • 10.How do I obtain Greater visibility of IT costs and assets

And many other questions


This certification will enhance your credibility within your team, organization and also with your clients.

Work Experience 3+ years of experience
Training Mandatory
Target Audience Aspirants who wish to gain knowledge on Service management and delivery domain OR
Someone who is wants to work in Service Management and Delivery OR
Someone who is working in Service Management and Delivery and wants to get accreditation for their skills and talents.
Credentials ITITCPTM

Requirement Criteria

Work Experience: In order to appear for this certification exam you do not need to have professional work experience in any domain and in any industry.

Training Requirement: You need to mandatorily attend the training from our Authorized Training Associates to appear for the ITITCPTM certification examination. You will be awarded with Associate ICCA Credits (AIC’s) through our Authorized Training Associates.

Who should apply for this credentials?

  • Anyone and everyone who intends to work in Service Management and Delivery who has the capability and skills to benchmark services       and maximize return on investment, improve communication to streamline request process, measure and manage supplier performance or
  • Someone who is already working in Service Management and Delivery or someone who wish to work in it.

Examination Pattern

The ITITCPTM Exam is based on the Body of Knowledge for ITIT. The certification contains 150 multiple-choice questions to test the participant’s concepts from the Body of Knowledge for ITIT. Each question has equal weightage. There is no negative marking for any question. Exam is been closely monitored and proctored by the Authorized Examination Associate been appointed by ICCA Council. You will have a choice to select your convenient Authorized Examination Associate as per your preferred location.

Exam Details

Duration 1.5 hour or 90 minutes
Question type Multiple choice questions
Pattern of Exam Objective based exam
Mode of Exam Online or Paper based
Total questions in Exam 60
Passing marks 36
Passing percentage 60%

Result

The result is declared within maximum 15 working days from the date of exam. Upon successfully clearing the examination candidates can be honoured by the credentials ITITCPTM

Candidates are requested to use naming of credentials on their respective profiles and social networking media as per the guidelines mentioned in the ITIT Body of Knowledge - Code of ethics.

Result Within 15 working days
Soft copy Within 15 working days
Hard Copy Within 30-45 working days
Credential Badge Within 30-45 working days
Name in Candidate Registry Within 45 working days

Note: You will receive an email once we receive your Answer sheet. The soft copy and hard copy certificates will be issued after receipt of the Answer sheets as mentioned in the chart.

You can also apply for a Credential Badge with additional cost of 30 USD and we will deliver the same within 30-45 Days.

Your name will be added in the ICCA Skilled Associates Registry within 45 working days.

Exam Price

Exam Fees for Non-Associate : 370 USD

Individual Associate Fee : 50 USD

Exam Fees for Associates :300 USD

You SAVE by becoming Associate, 70 USD

For corporates, we offer bulk discounts. Please contact us at exams@iccacouncil.org

To become ICCA Council Associate, please click here.

Here is what you will miss out if you do not gain knowledge through this certification

Focus
         To deliver the best of our skills and produce excellent work. We deliver valuable to the stakeholders sooner.

Courage
         This gives us the courage to undertake greater challenges.

Respect
         Respect towards our profession

Opportunities.
         It will bring more opportunities in terms of job, compensation and exposure

Recognition
         This is a well-known platform for certifications world-wide to demonstrate your skills and credentials

Differentiator
         Stand out from crowd

Ethics
         It will encourage you to trail ethical practices

Knowledge
         It will broaden your perspective towards routine day to day assignments and will help you to foster your knowledge

Growth
         It will help you grow in your career and organization monetary wise, knowledge wise and in terms of responsibilities

Contribute
         It will encourage you to contribute to the society